HOLA,

I'm Paola

I’m a UX designer focused on solving digital challenges, creating accessible designs, and improving users’ online experiences. I enjoy doing in-depth research to understand users’ needs and uncover their pain points. My mission is to design smooth User Experiences.

These are my case studies : )

Børns Vilkår Smart Webchat Assistant


Danfoss Academy



Børns Vilkår Smart Assistant for Webchat

NTT Data
Improved Børns Vilkår chat service with an ethical and personalized AI assistant, so counselors (mainly) could have an efficient and seamless experience. 

"Paola is very dedicated in her work and has a very special creative sense, allowing her to work in both great detail with design but also on concept level".
Rasmus Ørtoft
Head of UX & Design, NTT DATA
"Paola is a creative and innovative problem solver, always with a can-do attitude."
Mariana López Rodriguez
Marketing & Sales Managing Director, PwC Mexico
"Right from our first interview, Paola came across as someone avid to learn, possessing an exceptional work ethic, and a broad capacity to establish and build solid relationships".
Alvaro Pastor
CMO, Ocesa
"During Paola's time in PwC, I was particularly impressed by her ability to handle even the toughest clients—effortlessly. Her customer-centricity comes perfectly naturally to her."
Juan Luis García- Martínez
Partner, PwC
"Paola is very dedicated in her work and has a very special creative sense, allowing her to work in both great detail with design but also on concept level".
Rasmus Ørtoft
Head of UX & Design, NTT DATA
"Paola is a creative and innovative problem solver, always with a can-do attitude."
Mariana López Rodriguez
Marketing & Sales Managing Director, PwC Mexico
"Right from our first interview, Paola came across as someone avid to learn, possessing an exceptional work ethic, and a broad capacity to establish and build solid relationships".
Alvaro Pastor
CMO, Ocesa
"During Paola's time in PwC, I was particularly impressed by her ability to handle even the toughest clients—effortlessly. Her customer-centricity comes perfectly natural to her."
Juan Luis García- Martínez
Partner, PwC Mexico
Paola Núñez Bonilla